Customer Reviews

I purchased my 2007 Pruis on 1/15/2007. I drove every mile of its 295k total. I traded up for my new 2026 vehicle at Hertrich Toyota of Milford, DE on 2/20/26. It was running fine, still getting 42mpg, but the time had come, and we had been saving our pennies for 6 years. My MD dealership told me back at 36k miles I would return to trade-in when the battery died because it would cost me $4,000. I never returned to the dealer, trusting my local mechanics at Harford Tire in Priestford, MD. They kept my car running like new up until I traded it in for $500. My new car had been "in transit" for months and arrived at Hertrich in Milford, DE on 2/17, the original ETA. When that expensive battery died in July of 2020, I did NOT return to the dealer. A quick Google search led me to phone a company called Hybrid911. Based in Atlanta, GA, I was skeptical, but was wrong. As promised, their team showed up at my house in Monkon, MD with a rebuilt battery, swapped it with my dead one, took my payment of $1100.00 and left. Not only the huge savings, but a $19.99 monthly payment insured me and my little wonder car that I'd never worry about the battery again. They guaranteed that the next rebuilt hybrid would cost ZERO. It's hard to believe, but when I called Ms Kelly at 888-761-1911 today, I was sad to be leaving them. I truly felt they would have honored that policy if I drove my Prius another 100k miles. Good, honest people are out there when you look. I was blessed with taking a chance on a Prius, that so many friends mocked me for driving. (Coworkers complained it was too quiet, and suggested I was peddling) Funny, now those "all electrics" cost a fortune. My garage in Priestford would remind me whether 5k or 3k checkups were recommended. Most were $60.00 for oil change and fluid/tire checks. And final blessing was my new dealership, who when they didn't have a Rav4 on the lot to test drive suggested I keep driving the Prius until it arrived. They even offered to change the oil in my Prius while I waited. Thanks Ms. Kelly for suggesting I tell the truth online.

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